You already use a socialPALS account and want to link your Instagram Business account in the account settings? Great idea 😊
Here's what to check first on Facebook:
Is your Facebook page linked to your Instagram Business account?
If you need help with this click: https://help.socialpals.de/de/articles/5694785-switch-to-instagram-business-account
If this step is already implemented on Facebook, log in to https://app.socialpals.de and go directly to Settings using the two gears in the left menu. Under Social Media Accounts, disconnect from Facebook under "Facebook Integration" (click on the two staples - see image).
After that, of course, you need to reconnect to Facebook - so that you can also link your Instagram Business account. Click on the dark grey "Connect to Facebook" button and a pop-up window will open. (So you shouldn't have a pop-up blocker installed).
You will be asked which Instagram Business account you want to use with socialPALS. Select by placing a check mark. And then click "Next".
Now you have to specify which Facebook page you want to use with socialPALS. This step should not cause you any problems 😉
Otherwise please click here: http://help.socialpals.de/de/articles/4719850-connect-with-facebook
In the last step you define what socialPALS is allowed to do with the selected pages. Please set all sliders to "YES" and confirm with "Done".